iPhone 18 Pro Crisis: Devices Change Color After Weeks and Users Demand Refunds

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Although the price of the new iPhone 18 Pro exceeds $1000, some buyers have begun to feel regret over their purchase, with reports indicating that these devices, described as highly advanced, have started to lose their color.

Apple enthusiasts have turned to social media to complain that the device, priced at $1199 and released on September 18, has begun to show signs of color change around the three rear cameras.

The color change has been more pronounced in devices that come in burgundy and black, according to a report by the American newspaper "New York Post," which was reviewed by "Al Arabiya Business."

One user said: "Hello everyone, I noticed that the area around the camera lenses looks a bit lighter and tends to be pink compared to the surrounding part of the camera body. There is no oil, residue, or dirt on the phone, and I have cleaned the area carefully. I also do not see any scratches, dents, or physical damage."

An attached image showed a burgundy phone surrounded by three pink rings on its lenses.

Another user said: "I have the same problem with the burgundy Pro Max. Anyone who says you just need to wipe it is wrong; it doesn't go away with wiping. It's a change in the color of the device."

Others claimed that their iPhones arrived with two colors unintentionally, ruling out the effects of normal use or improper cleaning. One frustrated customer complained: "My black iPhone 18 Pro Max arrived exactly the same way."

Another said: "The phone looks exactly like the same phone. It was this way since I took it out of the box. I thought I would be able to clean it when I got home. But the stains won't go away, no matter what I do."

Some users stated that they have already requested a full refund. One dissatisfied tech enthusiast wrote: "My phone is in such bad condition. It's already on its way back to Apple."

It is noteworthy that customers who purchased the silver or light blue "Glacier" models did not report any issues with the colors.

This is not the first time that an iPhone has caused a state of panic due to color changes.

At the same time, improper sealing of the phone may make it susceptible to the effects of contaminants such as water or skin oils, any of which may affect the color tone.

Some leakers claimed that Apple failed to address the issue, pointing out that future models - such as the regular iPhone 18 - will also be at risk.